T's&C's

Payment

 

Payment for orders can be made by debit/credit card online, the safe and easy way to pay online.

 

Upon submitting your order details, you are making an offer to us to purchase the item(s) you have specified in your order. We reserve the right to refuse your offer should it be necessary.

In the event of Stop Ya Beefin' needing to issue a refund, we will endeavor to do so within 10 working days.

 

Products

 

All products are subject to availability.

 

Some products contain nuts, Wheat, Soya, Celery and Mustard- if in doubt please contact us through our contact page. See product pages for detailed allergies information. 

Some ingredients we use are made in the same place as dairy products so have may contain traces written on packaging. Please contact us if you have an allergy or any concerns before ordering.

Our food is made to order on the day, if you use the correct cooling methods the pies can be reheated the following day by keeping in the fridge over night then popping in the oven at 170 temp for 25 mins. Once reheated do not reheat again. All food is best eaten on day of delivery.

Please note that our Made Without Gluten range is prepared and cooked in the same kitchen as our gluten range. As much as we keep things separate we need to make this clear to our customers as it could effect anyone with a serious allergy, please don't order without checking if you have an allergy.

 

Consent

 

By submitting your information you consent to the use of that information as set out in our Privacy Policy Statement.

 

Order Restrictions

Online Orders for delivery will only be accepted from addresses within our delivery postcode area of Bristol. These postcodes - BS1, BS2, BS3, BS4, BS5, BS6, BS7, BS8, BS9, BS10, BS11, BS12, BS13, BS14, BS15, BS16, BS32, BS34 a cost from £2.50 - £3 per delivery, price dependant on postcode. If you live in the Bristol area outside of this postcode and would like to order some food do drop us a message. We can't promise we will be able to deliver but we will always try.

Collection from our Unit is free. Please note the area can get busy and access with a car isn't always possible but you can call us on 07311699951 if you have any problems. 

Unit address is Unit 25C, merton road, bishopston BS78TL.

All orders will be delivered between 5 pm and 9 pm on Friday, Saturday and Sunday's. We will aim to get your delivery to you within an hour of ordering but please be aware if we get busy this might get delayed.

Pre orders are open from 9pm Sunday for the following week then close at midnight before day of trade. You must order before midnight to secure next day delivery. 

If you want to secure an order for a special date please follow instructions on website, we recommend getting these orders in at least a week in advance.

Please let us know delivery instructions if your address isn't easy to find and make sure you or someone is in for delivery times. If this isn't done it can lead to deliveries not being on time.

 

Cancellations

 

You have the right to cancel an order within a reasonable time (which is usually a matter of minutes) and before the order has been processed. An order will be classified as being processed as soon as food has been used to start preparing the order.

 

Customers can cancel an order by telephoning the store to cancel the order. Our telephone number can be found on our Contact page.

 

Any order cancelled after the order has been processed will be classified as a "Bad Order" and will be charged to the customer, and no refund will be given.

 

Any orders cancelled in accordance with these cancellation provisions and before the order has been processed will not be charged.

 

Any payment made prior to an order being cancelled within the specified time will be reimbursed using the same method as used by the customer to make the payment.

 

If you have any questions relating to these terms and conditions please contact us before you place an order. If you do not accept these terms and condition please exit our site.

Thank you

Stop Ya Beefin'